La Boutique De Chaussettes Limited Returns and Exchange Policy
You have the right to exchange or return all products you have bought from La Boutique De Chaussettes Limited for a full refund within 30 days of receiving them. All items must be unused with labels and packaging in the initial received condition.
When you return or exchange any product, you must cover the shipping charges. Once we receive your return, we will process your exchange or refund as requested. It is important to note that you will not be reimbursed for the original shipping charges. When returning items please ensure you include a brief explanatory note which state your name, order number, and reason for return/exchange.
Please note further that we do not take responsibility for any items lost during the return shipping.
How to Return or Exchange La Boutique De Chaussettes
Contact us and state your order number, the socks you wish to return and the reason for the return. We will then endeavour to contact you within 24 working hours with direct instructions.
Please note If you fail to contact us before returning your Chaussettes, you run the risk of not receiving your refund or exchange. Again we do not take responsibility for any lost packages.
La boutique De Chaussettes Limited Complaint Policy
In the unlikely event you receive delivery containing damaged or wrongly packaged item(s), please contact us through the contact form or via direct messages on Facebook, instagram or twitter and we will do everything we can to correct our mistake. You will be provided with new products or a refund, depending on your preference.
How to File a Complaint with La Boutique De Chaussettes Limited
To file a complaint, please contact us here. Kindly state your order number, name and your complaint and we will get back to you within 24 working hours.